We create our own weekly backups of shared servers, and we can restore your web, email and database content from those per your request. However, this is NOT a procedure you should rely on to keep copies of your content safe; we recommend you make your own backups. Our backups are made every week on a random day, and only the newest backups are kept. We make no guarantees about our weekly backups, and we do require a Rs 780 fee to restore the HostGator backups. If you can provide your own backup file, then there is no fee levied for this.
To request a restoration of your content from a backup file, simply fill contact form. When you get to the instructions, please clearly indicate what content you want to be restored and what you do not want restored.
On the Dedicated, we do not make any backups. You can partition space on your hard drive for backups, or purchase a new hard drive for backups.
Note: You may only create backups via cPanel of 4 GB or less. If your backup is larger than 4GB, you must contact HostGator support for help to bypass the limit.
Questions, issues or concerns? I'd love to help you!