-Support Ticket System
-Complete Client Control
Version Next Hosting operates 18 state-of-the art datacenters in 13 cities across North America and Europe and 22 network points of presence (PoPs). Whether you need our Managed Hosting, Colocation or Cloud Hosting services, the highly secure and redundant IT infrastructure of our datacenters protects your servers, web presence and business. In other words, we do everything humanly possible to keep you online all of the time.
Our Network Operations Center (NOC) is unlike any other hosting provider’s, in that it is in-house and constantly monitors and controls all traffic on our FastFiber Network™ inside and outside of our datacenters. When you have an issue, they handle it personally, so it gets resolved quickly.
Our engineers and datacenter personnel manage every aspect of our facilities around the clock, as well. From security, to deploying devices, to handling the day-to day needs of our customers’ solutions, they are ready to act whenever you need them.
Our heating ventilation air conditioning (HVAC) systems have full particle filtering and humidity control. This ensures your mission-critical dedicated server and hardware is functioning at its best.
Unlike some providers, we don't rely solely on the local power grid to guarantee around-the-clock power. Our onsite diesel-powered generators and uninterruptible power systems (UPS) deliver redundant power if a critical incident occurs, so that all operations are uninterrupted and your dedicated servers remain online. We regularly test our infrastructure to make sure it performs as designed in the event of an emergency. And we back it all up with our 100% Power Service Level Agreement (SLA) and 100% Network Uptime SLA.
Our datacenters are locked and guarded, and can only be accessed by authorized Version Next Hosting personnel and our Colocation customers within our colocation pods. Monitored closed circuit television systems and onsite security teams vigilantly protect our datacenters around the clock, while military-grade pass card access and biometric finger scan units† provide even further security.
† Biometric finger scan units not installed in all datacenter locations.