-Support Ticket System
-Complete Client Control
Supercaller is Hosted IVR Solution. Underlying IVR can be attached on a phone number and played in response to an incoming call or alternately it can be used in outgoing calls.
Supercaller is powered by Knowlus Platform and can support large (1000+) number of simulataneous connections for both outgoing and incoming calls.
APIs to use the Supercaller platform from within the Enterprise solutions are also provided for creating more integrated IVR applications.
Supercaller provides a suite of powerful APIs to connect the IVR to Enterprise IT System.
Knowlarity's IVR Designer understands the customer's requirement and designs an IVR. This process requires arranging for professionally recorded sound files in addition to developing call flow logic. The IVR is then connected on an incoming number or outgoing calls are sent through a web-interface with this iVR.
SuperConference works on same technology that banks use to secure the banking data on the web servers.