Posts Tagged ‘web mail tutorial’

Capturing an email address.

November 4th, 2010

Capturing an email address is not a science, but getting a customer to respond to your offers is. How can we capture a ‘good’ email address, one that will respond to your offers by opening, clicking and ultimately purchasing the product or service you are selling?

This whole process starts at the point where the email address is collected. There are a few best practices that we can implement to help make sure the person signing up for your emails will know what to expect from you.

• First, give a few simple reasons why they should sign up. This reinforces the value of getting your emails.

• Show them a sampling of the different types of emails to expect. This shows the relevance of your offers you will be sending them.

• In addition to email address, ask them for more information relevant to your marketing efforts on your subscribe page – product preferences, gender, favorites, etc. Use this information to add relevance and personalization to their offers.

• Once they subscribe, immediately ask them to add your sending email address to their safe sender list. Don’t assume they know what this is or why they should do it. Explain the importance and how to go about adding you.

• Send an email to them right away to welcome them. This is a time when they will most recognize your emails as they just signed up to receive them. It’s also a good opportunity to present them with an offer. This first email will identify any bad email addresses too.

• Start the regular email schedule immediately – don’t wait a month or two – they will forget who you are or that they even signed up.

• Periodically send them a survey asking them again for information to update the preferences you’ve captured. This will keep the data on your list fresh and up-to-date.

Using these best practices will help to get ‘good’ subscribers. Next step is to make sure you keep them engaged with timely and relevant offers!

3 comments »

Posted in E-mail hosting, E-mail marketing, Email tutorial and setup

Tags:

Web Mail

January 15th, 2010

Some of the many features are:

bullet Works with IIS4.0 and greater, allowing easy integration
bullet Supports viewing of HTML mail
bullet Add attachments to email
bullet Support for various charactersets (Big5, etc.)
bullet Timezone selection
bullet Auto-signature
bullet Manage folders
bullet Contact list
bullet Configure redirection
bullet Configure POP Retrieval
bullet Custom skins, and easy development of a custom interface
bullet Read receipts, message priority
bullet Change passwords

Web Administration
MailEnable Professional includes Web Administration. If you have authenticated as an Admin user, you will be able to manage users/mailboxes, lists, groups, and domains. If you are hosting multiple postoffices (lets say one per customer or company), each company can manage their own configuration.

Some of the many features are:

bullet Works with IIS4.0 and greater, allowing easy integration
bullet Manage domain related information
bullet Manage the creation of email addresses
bullet Manage email lists and groups
bullet Custom skins, leveraging skins from webmail

HTTPMail Service
MailEnable Professional is one of the first mail servers to supply a HTTPMail server component. HTTPMail is a relatively new protocol for the server hosted messaging services. Fundamentally, HTTPMail provides an alternative to using POP and SMTP, with the added benefit of allowing messages to be hosted on the server (rather than downloaded onto the client). Further to this, using HTTPMail, you can move messages between your server and local stores as you desire.

HTTPMail utilises WebDAV HTTP Extensions to provide remote access to server hosted mail folders using standard HTTP communication. This service is a major value add to MailEnable because it allows mail messages to be hosted on the server and provides tight integration with Outlook 2002 and Outlook Express.

MailEnable POP Retrieval
The MailEnable POP Retrieval Connector allows you to retrieve email from remote mail servers via POP3 and deliver locally. Users are able to configure their own settings from webmail.

MailEnable COM Component
This easy-to-use component can be used in any application that supports COM. For example, you can use this component in an ASP page to send email from a web application. Works against any SMTP mail server, not just MailEnable.

77 comments »

Posted in Webmail Tutorial

Tags:

Sending a message Mail Enable – Web Mail System

January 15th, 2010

Composing and sending messages > Sending a message

Glossary Item Box

Once the previous steps are completed, as outlined in this section, the message is ready to be sent. Above the message, the compose screen will have the compose toolbar.

There are email sending or delivery options displayed after the compose button has been pressed.  The options are outlined in the table below.

Field Explanation
Send When you are ready for an email to be sent, click on the send button and the email will be delivered.
Cancel Clears all that has been created and returns back to the Inbox. There is no way to return to message you were working on so exercise caution when using the Cancel button.
Save as Draft Will save the message as a draft message. A message saved as a draft can be found in the Drafts folder. Messages can be saved so they can be completed and sent later.
Attachments Allows the user to enter the attachment screen and enable addition and deletion of attachments.
Message Priority This is where a message priority tag can be set. This setting is displayed to a recipient and allows them to see the priority you have assigned to the email.  Priority settings are High, Medium and Low.
Notify me when message is read An email will be auto replied when a recipient reads the message.  Please note that the recipient is able to prevent this from happening, if they have their client verify whether to send notification.

28 comments »

Posted in Webmail Tutorial

Tags:

Calendar management Mail Enable – Web Mail System

January 15th, 2010

MailEnable Enterprise Edition incorporates a calendar feature that allows users to schedule appointments. This calendar can be used to navigate between days, weeks, months or years so that a user can view scheduled appointments.

Creating an appointment

To create new appointments, simply click the new appointment button located under the calendar month view. Once the New Appointment button has been clicked the new appointment entry screen is shown.  The entry options are as follows:

General Tab

Field Explanation
From This setting is used to select the address of the individual who created the appointment or who is hosting the appointment. Use the dropdown menu to select a different contact.
Description This text box is used to give the appointment an appropriate name. This description is used in the scheduled time slots.
Attendees This text box is used to input peoples email addresses that will be attending the appointment. (Please note that when an attendee is specified in the attendee’s text box, an email notification can optionally be sent to each of the attendees.) To quickly choose attendees, click the Edit button and select attendees from the contacts window.
Date Set the appointment date.
Start and Finish Time These two dropdown menus are used to set the start and finish time for the appointment.
Location This is where you input the location of the appointment e.g. Board Room
All day event If ticked, this indicates that the event will take up the entire day
Sensitivity A sensitivity rating for this appointment
Reminder If ticked, a reminder about the appointment will be given. The amount of time prior to the event that the reminder is given can be selected.
Show Time As How the time taken up by this should be labelled on calendar.
Send an email to each attendee If ticked, an email with details of the appointment will be sent to each attendee listed.
Recurring Tick this if the event recurs at regular intervals. Details about when and how often it recurs can be set in the Recurrence tab.
Notes This section is used to include any additional information regarding the appointment.

Attendee Options

Next to the Attendee field there are two additional buttons (rollover their icons to see the tooltip information ithat indicates their function):

  • Show Free/Busy Times: this button will open a new window with a timeline showing the times marked as free and busy for the appointment’s attendees.
  • Check availability: this will check the appointment’s timeslot against the schedules of all attendees and report any conflicts (i.e., this will indicate whether any attendees are busy during the time of this appointment).

Recurrence Tab

To set recurrence, choose how often the event happens, when it happens and how long it recurs for.

Saving or cancelling an appointment

After the appointment configuration is complete, click on the Save button to save the appointment settings, or click Cancel to return to the Calendar page.

Appointment editing

Once an appointment has been created, it can also be edited if there is any additional information to be added. Click on the scheduled appointment window to edit it.

30 comments »

Posted in Webmail Tutorial

Tags:

Receiving message Mail Enable – Web Mail System

January 15th, 2010

Receiving messages

After logging into an email account all mailboxes assigned to the login will be viewable.  Selecting the inbox will display all received emails. Web mail also has an automatic polling interval set by the system administrator and this check instantly updates the inbox.

Displaying messages

Once emails have been received into the inbox of an account holder, select a message to read by clicking on the email address or subject of an email.  This will display the message content and message details. Message details include subject, sender’s details, recipient address and the date and time the message was received.  This information is all displayed within the header and underneath this header the written text is located.

Receiving attachments

An attachment is a file or document that is sent through with a message. To view, execute or view message attachments select the attachments icon as displayed in the message details.  In the screen that follows, the name, type and size of the attachment file(s) appear. The attachment filename will appear as a download link.  Select the link to either save the file to a directory or run the file in the relevant program.

3 comments »

Posted in Webmail Tutorial

Tags:

Adding attachment to new message Mail Enable – Web Mail System

January 15th, 2010

After clicking on the Attachments link as previously mentioned, a window will be shown to allow attachments to be added.  Click on Browse in the window and using the Windows file browser, select the file to add as an attachment (one at a time).

Composing and sending messages Adding attachment to new message

Glossary Item Box

After clicking on the Attachments link as previously mentioned, a window will be shown to allow attachments to be added.  Click on Browse in the window and using the Windows file browser, select the file to add as an attachment (one at a time).

Once a file has been selected the Attachments window will contain the filename of the document chosen.  Select the add button and the file attachment will be complete.

If, after selecting a file to attach, it is required to be removed, click the Delete button in main display window.

51 comments »

Posted in Webmail Tutorial

Tags:

Create a new message Mail Enable – Web Mail System

January 15th, 2010

To compose a new email, select the Compose button in the sidebar.  After selecting this button a new message window will be displayed, allowing an email to be created, addressed and sent.

The only requirement for sending a message is at least one recipient in the To: entry box. The body of the message can be written in the large text box at the bottom of the screen as shown above. The table below describes the message fields in detail.

Field Explanation
From Once an email address is selected here it will be displayed in the ‘From’ address at the recipients address.  Some mailboxes will simply have one address, not allowing this to be changed.  If several mailboxes are linked to an account the ‘From’ address of the email can be changed by selecting the drop down arrow.
To The TO entry box is where a destination email address is entered. It is important that the address is correctly typed as one incorrect keystroke of a letter or number in this combo box will mean that an email may not reach its destination.  You can select an email address(es) from your contacts list by clicking on the To..: link.

Note: webmail has an address auto-complete feature which will suggest addresses you may intend to enter into this box based on the contacts in your contact list and what you have typed so far
Cc The CC entry box is similar to the To: text box, in that any email address entered here will receive the email message along with any attachments.  Cc: is an abbreviation of Carbon Copy and in business terms is usually equated to “For Your Inclusion” or “For Your Perusal”.
Bcc The BCC text box has the same functionality as the Cc: combo box and any address entered here will also receive a copy of the message.  The difference between the CC: and Bcc: is that any recipients of a message will not be aware of the recipients in the Bcc: address list.  Bcc: is an abbreviation of Blind Carbon Copy and when a person receives a message only the address in the To address list will be visible.
Subject The subject text box is where a short description of what the message to be sent is about or what it contains.
Attachments The attachments text box simply displays what attachments are associated or are attached to the message.  After clicking the attachments, a further screen will appear where you can browse your computer in a Windows Explorer window for files to attach (one at a time).

16 comments »

Posted in Webmail Tutorial

Tags:

PHP Freelancer