So far
this year our bulk messaging suite, Contact Now has been exceeding all sales expectations, both sending bulk e-mail and bulk SMS messages are hugely popular at the moment.
What is causing this though?
Are marketing departments turning to communicating with customers and prospects via e-mail and SMS because it is cost effective and in the current economic climate with marketing budgets being slashed this is a good option.
Or are marketing departments realizing the benefits of treating a customer as an individual and are starting to shift the focus from 1 to mass communication to 1 to 1 communication, personalizing content based on a consumer’s identity.
It is probably both and every company should be looking at communicating with their customers either by e-mail or by SMS, it is cheaper and more effective than traditional mail and you can get an immediate response.