Moving over to VERSION-NEXT was fast and simple – these people are really efficient. They have outstanding on-line tutorials and my support queries were answered within the hour. Plus they really know and support WordPress – which gave me a great kick start into this superb blogging environment. The hosting is super fast and the Google ranking is better than I’d imagined possible!
Archive for the ‘Customer Testimonials’ category
Testimonial – Ron Dowd
September 17th, 2009Testimonial – Central Australian Art Society
September 17th, 2009I am a total novice at web site design and publishing and have been greatly appreciative of all the assistance VERSION-NEXT has given me. We are a non-profit organisation that relies on volunteers and things like domain names and web sites can be problematical for someone such as myself, stepping into a struggling situation.
From transfer of the domain name to helping me sort my own problems getting the site published VERSION-NEXT‘s staff have been easily accessible, well spoken, polite and very helpful. So far, our members are very happy with the results.
Thank you so much to everyone at VERSION-NEXT!!
Testimonial – version-next.com
September 17th, 2009Finding a reliable and customer-focussed Webhost can be a daunting task; I needed to transfer 3 websites to a new host and was recommend to VERSION-NEXT who have delivered what they promise.
Peace of mind is afforded by the state of the art web hosting, extensive server monitoring which ensures no down time of websites and an effective and efficient help desk to help in a timely manner.
It is one thing to want this level of service for yourself, but if you are a webmaster and advising clients to use VERSION-NEXT, one must put a certain amount of trust into the host. VERSION-NEXT provides that peace of mind to me and my clients and does what a webhost should
My sites all run Joomla 1.5 and when this advanced CMS is hosted by VERSION-NEXT, I have never encountered any problems with it – something other Joomla webmasters have not experienced with other webhosts. Add to this a help desk that, on many occasions, has assisted in many areas of CSM management which is over and above what is expected.
VERSION-NEXT delivers what it promises and the help desk is always available to do what is necessary to solve any question.
Knowing that the standard of service I offer my clients is complimented by the service offered by VERSION-NEXT provides great peace of mind and forms a great working partnership.
Testimonial – www.version-next.com
September 17th, 2009NetLearn is an advanced AutoCAD ecommerce site which has been hosted with VERSION-NEXT for several years. Below are the kind remarks we have received from the Managing Director:
VERSION-NEXT’s balance of high-performance servers, and reliable service coupled with their competitive pricing made it the clear choice for hosting our companies website.
We have been delighted with the results. Built from the ground up with e-commerce in mind, VERSION-NEXT’s automated setup, choice of included shopping carts and in-built management through its cPanel utility have made our online store a real success, with our sales now reaching all corners of the globe!
Their service and support are impeccable, responding to our technical queries promptly and courteously. I would have no hesitation in recommending VERSION-NEXT as a hosting and e-commerce provider.
Testimonial – Ken Tolcher
September 17th, 2009We here at Ken Tolcher Pty. Ltd. felt compelled to write this letter of recommendation, it was not requested by VERSION-NEXT and was done of our own accord.
We are a web store based business and were in the market for a dedicated server for our growing needs after being let down time and time again by other webhosts that could not even get the basic functions of their service to remain stable. This lead us to more than a few different hosting companies in Australia. After browsing the competition on offer, our gut feeling was with VERSION-NEXT. From the scope and presentation of their site, to their reasonable prices for the service required being a dedicated server, we decided to purchase the system, this transaction was smooth and the server was commissioned extremely fast. But what has stood out about this company from the very start and what has driven us to write a letter of recommendation was the “support”. When running an online ecommerce store one of the most important factors is having a reliable webhost and one that if a problem does occur they are on to it right away. The service we received from these guys has been nothing short of perfect. When we had a question, their team were fast to answer, even when we felt we might be pushing the friend ship a little bit with the amount of emails and calls we had to make in the process due to our lack of knowledge, not for a second did we get the feeling from them we were asking too much.
If you are a big business or even small home business and are in the market for a reliable webhost that does care about its customers with great support and service, we highly recommend giving VERSION-NEXT a try, we know you will not be disappointed!
Thanks again guy’s, and keep up the great work.
Testimonial – Clinton Rocksmith
September 17th, 2009I’m a private programmer and multimedia specialist, I create websites for individual businesses and specialize in User Experience (UX) Web 2.0 (the next generation of the web). As a programmer, I like to have flexibility and an upgrade path that works, as a multimedia artist, I require bandwidth to deliver video and audio assets to viewers and as a human being and one who has never had a reseller account before and doesn’t necessarily understand the administration as much as I’d like, I need easy to understand tutorials and fast turnaround of support questions.
In May I was building a website for my first client, for their budget, they could only afford a Joomla CMS setup and so I began the search for a provider who wouldn’t break the bank of my customer and supported Joomla or at least understood it. After researching I came across VERSION-NEXT, then came the human test! I picked up the phone and dialed the number for customer support/sales, within 3 rings, it was answered politely by a real person! SOLD!
While I like to read tutorials and will invest time in trying to find the answers for myself, I know that if all else fails, without a doubt VERSION-NEXT has me covered where I can ring and speak to a human being. An important benefit in a world of talking to computers.
Within a month of using my VERSION-NEXT hosting, I received an important notification email from them notifying me of a Joomla security issue with my site and detailed instructions on how to fix it. VERSION-NEXT didn’t need to notify anyone, but they did it anyway. It was then that I made the decision to make a long term commitment to VERSION-NEXT as my provider partner for my customers. I will continue to use VERSION-NEXT into the future and while I’m currently a small business, I’m sure with time, I’ll become one of their best customers. They’ve already proven to me that they give me the same respect and care as any of their bigger clients. That is important to me.
It has been 6 months since my first website and after a rocky business start, I’ve opened my reseller account to provide my customers with reliable, accountable hosting. Yes, it’s cost effective and fast, but for someone who has never done it before, I’ve found the administration area easy to navigate and intuitive and the support and guidance outstanding. I’ll admit, I was very scared at first and thought I might break something, but there is no chance of that, after just a few hours exploring the interface, I’ve set up 4 webspaces for my clients, set up emails, web space and traffic allowances. It is soooo easy, even I can do it.
I looked at “budget” web hosting that WAS cheaper, but I couldn’t talk to a real person, not even after ringing the phone off the hook, they wouldn’t send out security updates, they most probably wouldn’t be technically reliable and they certainly wouldn’t treat me with respect as my business grew to realise it’s potential. If I had a problem with a customers website that needed a solution, I know that VERSION-NEXT are there to back me up 110%.
Testimonial – Australian Outdoor Louvres
September 17th, 2009The following are my honest and heartfelt comments about VERSION-NEXT’s assistance and professional help to get my site up and running:
VERSION-NEXT have been bombarded with questions from me and not once have they treated me with anything but professional courtesy and full and explicit answers. So it is my pleasure to pen (shows how old I am) a few words on behalf of the folks at VERSION-NEXT and the host in general.
First I am 62 years, and not computer literate. I wanted to write a Web Page. I went into sites and viewed the source and found a lot of code that in general was quite confusing, so I searched through Microsoft and came up with FrontPage. This was great as it allowed me to see how plain text was formatted in HTML and my first site was designed. I went to a WP Designer to find out a good Host and thankfully he recommended VERSION-NEXT, and so began an enjoyable journey.
After registering and purchasing our domain name I thought we were ready to post to the web, not easy for a caveman to do. An enquiry to VERSION-NEXT resulted in me, in line with their suggestion, using Mozilla composer to recreate the site. After many days and many more questions to VERSION-NEXT I had my site finished; I thought! Now how do I get it on the web? Back to VERSION-NEXT, these guys must be getting sick of me by now, and put my question, again full and helpful instructions were forthcoming, and resulted in the page being posted on the Web.
Even then it required many more questions and answers including much patience on behalf of VERSION-NEXT, my site is running with keywords inserted and it is logged into search engines.
I cannot thank them enough or extol their patience and knowledge highly enough, these people made a confusing task clear resulting in our site being up and running. I know in the future I will redesign and reformat the site to be more ‘professional’ but it doing what we want.
Testimonial – Punters Paradise
September 17th, 2009VERSION-NEXT’s help through our huge upgrade process was extremely useful – we are more than pleased with the service. It is really great to have a good relationship with the easygoing and knowledgeable team at VERSION-NEXT. We have seen some amazing growth in our business over the last year and it gives Punters Paradise confidence that we can always count on our web hosting service.
Luc Pettet
Punters Paradise